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Use the loved one's name when you speak of them. After you lose someone it is devastating. What is even more devastating is when people act as if things are no different. If you knew the person who passed away, speak of some enduring qualities they had. This helps the family by showing them that others remember their loved one as well as they do. Don't be afraid to bring them up in conversation. We need to speak of the departed to make the memory live on brighter.