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In the course of parenthood, we have seen our children through many hard times. Through all their lives, they have suffered hurt, tears, and heartbreak. Whether it was a toy breaking, a friendship breaking or a heart breaking as parents you can either fix it or say the right things to help fix it. In this situation, there is no quick fix. Many grandparents want to help, want to make it better, but can't. This makes them feel as if they are failing as parents.