The FTC has a funeral rule. It must be adhered to by all funeral directors when starting to make funeral arrangements with a family. Legitimate complaints to the Federal Trade Commission and other regulatory agencies are very important.
The Federal Trade Commission can be reached by phone at 1-877-FTC-HELP. You can request a complaint form and a booklet titled "Complying with the Funeral Rule" which outlines your rights. You can find the office nearest you by visiting their webiste at t http://www.ftc.gov/ro/romap2.htm/
I work in a residential home and would like some tips on how to handle one of our residents deaths. When we lose a resident it is my resposibility to notify the familly ( of the lost one), I would like some advice on how to handle this situation because I am not very experienced And find it hard to break such news. Thank you.
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